Ops Team Profile: Lianna!


It’s often remarked that the Operations Team is drawn from a strikingly eclectic range of backgrounds. While it’s true that we have actors, photographers, computer whizzes, an opera singer and even a Canadian, these labels feel flat when compared with the loveable weirdos that stand behind them.

I recently had the privilege of sitting down with Lianna, one of the most loveable of our weirdos. We spoke about what brought her to ZocDoc, and what keeps her excited about heading to 568 Broadway every day as a member of the Photo Operations Team.

Scott: Lianna, what sets ZocDoc apart from the other places that you’ve worked?

Lianna: I graduated from NYU last spring with a degree in photography. Before I worked at ZocDoc, I had several internships that were connected to what I studied. I worked with professors, I did studio work, and even worked in corporate photo departments. Each of these internships had two things in common: limited work and limited responsibility.

Scott: How is what you do at ZocDoc different from what you did before?

Lianna: ZocDoc is a startup. Here, I was speaking up, planning projects, and making choices from day one. Within my first few months here, I was given the go-ahead to design a new photo style guide for all of our ZocDoc photographers across the country. I can’t think of another company that would give a recent graduate the resources to make a project like that happen.

Scott: Is there anything you do at ZocDoc that you wouldn’t have imagined yourself doing when you graduated a year ago?

Lianna: Beyond what I’ve already talked about? The biggest thing that comes to mind is the fact that I’m now helping interview new photographers all over the country. A year ago, I was anxiously submitting my resume to companies all over the city. Now I’m sitting on the other side of the table. That’s really weird.

Scott: We both graduated as members of the class of 2011. Now that the graduation season of 2012 is here, what would you tell the youngsters who’ll be looking for work in the next few weeks?

Lianna: Oh, I have a lot to say about this! Before I came here, I went on a bunch of job interviews. I didn’t get those jobs (as you might have noticed), but even as I was interviewing there, I knew I didn’t really want them. I just needed something to pay the bills so I wouldn’t have to move home. But when I interviewed here, my conversations with Anna and Beryl just clicked and I remember thinking, “I need to have this job.”

In this economy, there’s a lot of pressure on new graduates to take any job they find. My advice would be to make sure the job you take is a job that you’re excited about. It’s really hard to succeed when you dread coming to work every day.

Scott: Here at ZocDoc, you are famous for your karaoke prowess. What would you consider your signature song?

Lianna: This is the most difficult question you’ve asked. It really depends on the kind of mood I’m in. My go-to, of course, will always be Alanis’s “You Oughta Know,” but if I’m feeling particularly sad or flirty, I might opt for “If I Were a Boy” or “Call Me Maybe.” Respectively, of course.