A month ago, we sent all ZocDoc users a simple email: what are your experiences good or bad, and what should we do better?

We had braced ourselves for a healthy mix of compliments and constructive criticism. A few hundred responses later we are flattered beyond belief. Some of you had great ZocDoc stories to share:

“I really liked ZocDoc. I work in a cublicle type setting and don’t like making phone calls regarding personal information while at work, though I also don’t want to be standing on the street calling doctors so it was ideal for me.”

“I’m not from New York and I have not had good experiences dealing with receptionists at medical offices here. They have been horribly rude and so this was a way for me to avoid that.”

“I had an emergency and needed someone who was available on a Saturday afternoon.”

“I LOVE ZocDoc. It made the bewildering process of finding a primary care physician painless.”

Of course, we are heartened by these stories, so by all means, keep them coming. At the same time, we’d like to hear your ideas on how to make ZocDoc better.

You can keep sending us emails or use ZocDoc on facebook to start a discussion. We look forward to hearing from you either way.

Thanks again,

Your friends at ZocDoc